Communication Strategies
醫(yī)藥科技

        I. How to deal with a tense situation among patients?Tip 1: Observe a potentially aggressive situation and try to solve it before things get out of hand.Tip 2: Listen attentively to what the patient or visitor is saying. Then, speak in a quiet but firm to......（本文共 2132 字）     [閱讀本文] >>